Oliver FAQ

If you run into any technical issues accessing the online test, desk side support can be reached at [email protected] or at 1-800-238-0377 from 9:00 am to 5:00 pm, Monday to Friday.

If you are using Oliver’s online proctoring system, you must download the proctoring software. Please pay attention to the stipulations for online proctoring – no materials, no one in the room, camera on, etc.

System Requirements
  • PC Windows 8.1 or higher (no virtual machines permitted)
  • Mac OS:
    • Big Sur (11.7.10), Safari 16.6.1
    • Monterey (12.7.3), Safari 17.3.0
    • Ventura (13.6.4), Safari 17.3.0
    • Sonoma (14.3.1), Safari 17.3.0
  • Processors: Intel/AMD/ARM
  • Google Chrome Browser with pop-ups and JavaScript enabled

Georgian College FAQ

Test results are provided to students by email from Georgian College after five business days of completing the test.

Please contact the OMVIC Project Office at Georgian College at 1-877-722-1513 or at [email protected] for assistance.

OMVIC Certification Course Students

Successful completion of this course does not mean you are registered as a salesperson or dealer with OMVIC. Individuals must submit an application to OMVIC in order to apply to become a registered salesperson or dealer. Please visit OMVIC’s website for more information: www.omvic.on.ca.

MVDA Key Elements Course Students

Professional Designation - Registered dealers and salespersons that successfully pass the MVDA Key Elements Course and maintain registration with OMVIC are entitled to use the designation C.A.L.E.-Certified in Automotive Law and Ethics.” Using the C.A.L.E. designation builds trust, strengthens credibility and demonstrates to consumers that dealers and salespeople are proven professionals who have met OMVIC and Georgian College training standards.

If students were unsuccessful in passing and wish to take the test again, they will have to re-register and pay the course fee again. Please visit the website https://www.georgiancollege.ca/omvic/ or contact the OMVIC Project Office at Georgian College at 1-877-722-1513 or at [email protected] for assistance.